Terms of Sale dated 26/06/2014

These terms and conditions govern the sale of products offered on the internet store «hydromel-et-hypocras.com» by 2Se company, whose head office is
2Se
20 avenue des Cathares
11700 Azille
Phone : 09 72 17 05 22

ARTICLE 1 - THE OFFER

Validity : The offers on the site are valid during their online presence : The offers are valid for purchases made online and delivery in France and in the European Union

ARTICLE 2 - VALIDATION

When you click on the " Order " button after the ordering process , you accept it as well as all of these Conditions of Sale and without reserve. The data recorded on the website aperoprovencal.com constitute proof of all past between 2se and its customers.

ARTICLE 3 - AVAILABILITY

All products on our website are available and offers are within the limits of available stocks. In case of unavailability of product after placing your order we will notify you by email within 48 hours (working days) . You can then cancel your order or proceed to exchange of missing products.

ARTICLE 4 - RIGHT OF WITHDRAWAL

Hamon law provides no right of withdrawal for alcohol products and opened products.

You can return the products until 7 working days from the receipt of the package by returning them in their original packaging , and obtain a refund or exchange. The cost of returning the product are the responsibility of the customer. The coordinates for returns:

2Se
20 avenue des Cathares
11700 Azille
Phone : 09 72 17 05 22
retour@hydromel-et-hypocras.com

To process your request , we ask you to please specify your name, address, date and order number. We will not consider incomplete applications.

ARTICLE 5 - PARTICIPATION IN SHIPPING COSTS AND TREATMENT

Shipping exclusively in France and in the European Union . The packages are sent by "La Poste" packaged up, delivery is normally from 4 days to week and a half (depend on your country). For large items ( over 30 kg ) or more information, contact us via our form.

ARTICLE 6 - PROCESSING TIME OF YOUR ORDER AND ITS DELIVERY

Your orders are processed in the shortest possible time from Tuesday to Friday. The expedition of your order occurs within about 2 days maximum (usually the day after the order is taken). After initial shipping, your order will be delivered from 4 days to week and a half (depend on your country). These times are for working days, excluding postal delivery problem and availability of products.

ARTICLE 7 - LIABILITY

Items ordered travel under the responsibility of the recipient . In case of loss , theft or break the customer can go directly to the post office to make a claim or send us the request. We will bring you assistance in this case, we may not be held responsible for the outcome of the request.
You must refuse the package if in doubt about the condition of the goods or open the package in the presence of the delivery so that he can notice the damage and that your claim is admissible.

ARTICLE 8 - UNABLE to DELIVER THE PARCEL

Parcels are delivered by mail in person against signature so you can possibly refuse the package in case of damage . In case of absence during the coming of the postman , he may be back later or leave a message . You then have 15 days to collect the parcel.
You can then either :

  • Be refunded your purchase deducted from the real shipping cost
  • Request a new delivery of your package by paying the actual shipping cost

The same conditions apply in the event of failure to deliver the parcel if the address provided by the customer is wrong or inaccurate

ARTICLE 9 - PAYMENT AND PRIVACY

A - PAYMENT Payment of the products made by credit card (VISA and MASTERCARD) or paypal, by check, by bank transfer. In the 2 latter cases, you must print your order form and send it with your order to the following address :
2se
20 Avenue des Cathares
11700 Azille
Tel: 09 72 17 05 22

On credit cards, our site is subject to a security system . The entering your credit card information is secure. The information you enter ( card number and expiration date ) will be encrypted and will not run clear on the Internet . All sensitive data related to payment are protected.

B - PRIVACY OF YOUR CONTACT DETAILS PERSONNELLES

2Se attaches particular attention to the protection of your personal information and makes every effort to respect that right . Right of access and correction : In accordance with the Data Protection Act of 6 January 1978, you have a right of access, rectification and opposition to personal data. To do so, contact us online or by mail, indicating your name, address.
2se
20 Avenue des Cathares
11700 Azille
Tel: 09 72 17 05 22
contact@hydromel-et-hypocras.com

Email: The email addresses are only used by 2Se . No email address will not be sold , given , sold or exchanged

ARTICLE 10 - APPLICABLE LAW - DISPUTES

This contract is subject to French law. The language of this contract is the French language. In case of dispute the court of Carcassonne ( Aude, France ) shall have sole jurisdiction . Dispute Resolution: We are at your disposal to best resolve any dispute that may arise. You can contact us by mail, fax or e-mail :
2se
20 Avenue des Cathares
11700 Azille
Tel: 09 72 17 05 22
contact@hydromel-et-hypocras.com

ARTICLE 11 - JURISDICTION

The conditions of sale are governed by French law . All disputes that may arise between the parties concerning, inter alia , the validity, interpretation, performance or termination of the contract shall be finally settled by the Commercial Court of Carcassonne (Aude , France ).