Shipments

Shipment

All our shipments in mainland France and in the countries of the European Union served are made by colissimo followed delivery against signature.
Valid for metropolitan France , Andore , Monaco and Corsica

These areas are reachable by So Colissimo (French Post) or Chronopost (Fast delivery).

You have to sign the receipt which allows you to check the condition of the goods .

In the event of a problem: damaged or open package, etc., you have the choice of accepting the package with the reservations (eg broken bottle, product missing etc) or to refuse delivery of the package.">In case of problems: damaged or

In this area the withdrawal option in a relay trader So Colissimo parcel is offered at a fixed price of € 7.90 (package weighing less than 20kg or up to 12 bottles).

Other modes of delivery ( Poste, relay So Colissimo , home) are € 8.90 up to 30kg (ie maximum 18 bottles).

If you order more than 18 bottles, your order will be delivered in several consignments of 30kg and maximum flat fee relating to each parcel will be charged.

Time for delivery

Your order is prepared in 24 working unless otherwise stated on the site or made out. Post time is normally 48 to 72 hours.

You will receive a shipping confirmation of your package with the tracking number of the parcel.

If you find a period exceeding 72 hours or a problem in monitoring : contact us quickly.

Deliveries by chronopost are made either to a pickup relay at a flat rate of €9.90 (maximum 20kg or 12 bottles) or to your home at a price of €10.90 (maximum 30kg or 18 bottles).

Time limit

Delivery takes place the day after the day of dispatch and before 6 p.m.